Performing Voice Messaging Database Audits

This topic describes how to perform Voice Messaging Database Audits on the Message Storage Server (MSS). This topic contains a general procedure that can be used to perform all of the different types of Voice Messaging Database Audits, which include auditing:

• mailboxes
• mailing lists
• network data
• voice names
• subscriber data

For more information about the different types of audits, see Overview of the Voice Messaging Database Audits.

To perform a Voice Messaging Database Audits:

1. Start at the Messaging Administration main menu and select:

Utilities
     Audits

The Message Storage Server Database Audits page displays.

2. To run an audit, click the audit name.

   The following table lists the available voice messaging database audits.

To Audit	Click
Mailboxes	Start Mailboxes Audit (Mailboxes, Mailbox Data)
Mailing lists	Start Mailing Lists Audit (Mail Lists, Delivery Data)
Network data	Start Network Data Audit (Machine Translations, Network Translations, Network Data)
Voice names	Start Voice Names Audit (Voice Names)
Subscriber data	Start Subscriber Data Audit (Subscribers, Delivery Data)
Nightly audit (manual)	Start Nightly Audit (Nightly, Delivery Data)
Weekly audit (manual)	Start Weekly Audit (Weekly, Delivery Data, Network Data, Mailbox Data)

Note: You can also click the History link to display a list of the audits run in the past 60 days, including when the audit was run and the results of the audit.

The system starts the requested audit and displays the status of the audit in the results page.

3. Verify that the audit passed or failed. If the audit failed, do the following:
   1. Resolve any active alarms and rerun the audit.
   2. If the audit fails again, contact the remote service center.
   3. If the system is not providing service and the remote service center cannot help immediately, reboot the system.
4. Click Back to run another audit or click Return to Main to return to the Messaging Administration main menu.

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