Configuring Holidays properties

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Configuring Holidays properties

To configure the Automated Attendant holiday prompts for a voice mail domain, use the Holiday tab. You can set up alternate prompts to be played on specific dates, for example, when the office is closed for a public holiday. You can configure up to 18 holidays to be active at one time.

Important! Make sure you have recorded the holiday prompts and made a note of the associated prompt numbers. For information on recording holiday prompts, see Customizing prompts.

To display the Holidays tab:

In the Voice Mail System Configuration window, click the voice mail domain.

If you have more than one voice mail domain, you may need to expand the tree hierarchy to find the one you want.

Double-click Auto Attendant.

The system displays the Auto Attendant - Voice Mail Domain dialog box.

Click the Holidays tab.

To configure holiday properties, configure the following fields:

Date Enter the date on which an alternate greeting is to be played. You can specify up to 18 dates as holidays.

Prompt Enter the number of the prompt to be played as the holiday greeting. The default is 0 (which means that no holiday prompt is played).

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