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Home > MAS Administration > Configuring the audio encoding format

Configuring the audio encoding format

Modular Messaging Software supports Global Systems for Mobile Communications G.711 audio encoding format. This format determines the way in which audio is recorded on every MAS in the voice mail domain. In turn, this determines the format of voice messages sent using the TUI and desktop clients. The client applications configure themselves to use the selected audio encoding format.

To configure the audio encoding format:

  1. Stop operation of the MAS.

    2. For the procedure to stop the MAS service (MM Messaging Application Server), see Stopping and (re)starting Modular Messaging (MM) services.

  2. In the Voice Mail System Configuration window, click the voice mail domain.

    3. If you have more than one voice mail domain, you may need to expand the tree hierarchy to find the one you want.

  3. Click Audio Encoding.

    4. The system displays the Audio Encoding dialog box.

  4. From the Default Audio Encoding Format drop-down list, select the audio encoding format you require. You can select one of the following:
    • Microsoft GSM 6.10 (the default)
    • G.711 mu-law
    • G.711 A-law
  5. Restart the MAS.

    6. For the procedure to restart the MAS service (MM Messaging Application Server), see Stopping and (re)starting Modular Messaging (MM) services.

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