Avaya

Modular Messaging Help

 Getting Started 
 Administration 
 Maintenance 
 Reference 
Home > MAS Administration > Configuring PBX integration general properties

Configuring PBX integration general properties

To select the type of PBX integration for an MAS, use the PBX Integration dialog box, General tab. The integration type determines how the PBX provides the MAS with additional information about incoming calls.

Note: Depending on the telephony interface, some PBX integration types may not be available.

To configure general integration properties:

  1. In the Voice Mail System Configuration window, click Message Application Servers.
  2. You may need to expand the tree to see the all the MASs in the voice mail domain.

  3. Click the MAS you want to integrate.
  4. You may need to expand the tree to see the available PBXs

  5. Double-click PBX Integration.
  6. The system displays the PBX Integration dialog box for that MAS, with the General tab active.

  7. From the Integration Type list, select the one you want from the following:
    Note: Depending on the PBX type you selected (see To select a PBX type:), some of the following options may not be available (grayed out).
    • None  Select this if the PBX does not support integration. This is the default.
    • IP  Select this to specify H.323-based IP integration. The MAS receives incoming call information in the form of QSIG messages embedded in the H.323 packet, over an IP network. Use the IP Configuration tab to configure the PBX integration.
    • Serial  Select this to specify serial integration. The MAS receives incoming call information through a serial link. Use the Serial General tab to configure the PBX integration.
    • Inband  Select this to specify inband integration. The MAS receives incoming call information in the form of DTMF digits. Use the Inband tab to configure the PBX integration.
    • Remote  Select this to specify remote PBX integration. The MAS receives incoming call information through another serial integration server. Use the Remote tab to configure the PBX integration.
    • QSIG  Select this to specify Q-Signaling (QSIG) integration. The MAS receives incoming call information by means of QSIG.
    • Set Emulation  Select this to specify set emulation integration.
    • CLAN  Select this to specify CLAN integration.
  8. In the Max time to Wait for Serial and Remote Integration Data (sec) spin box, enter or select the maximum amount of time, in seconds, that an incoming call waits to receive integration information before going off hook. This field is available with remote and serial integrations only. The default is 18.
  9. If you are finished, click OK. If you need to do more specific configuration for your PBX type, click the appropriate tab.

Top of page