- In the Voice Mail System Configuration window, click Message Application Servers.
You may need to expand the tree to see the all the MASs in the voice mail domain.
- Click the MAS you want to integrate.
You may need to expand the tree to see the available PBXs
- Double-click PBX Integration.
The system displays the PBX Integration dialog box for that MAS, with the General tab active.
- From the Integration Type list, select the one you want from the following:
Note:
Depending on the PBX type you selected (see To select a PBX type:), some of the following options may not be available (grayed out).
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- None Select this if the PBX does not support integration. This is the default.
- IP Select this to specify H.323-based IP integration. The MAS receives incoming call information in the form of QSIG messages embedded in the H.323 packet, over an IP network. Use the IP Configuration tab to configure the PBX integration.
- Serial Select this to specify serial integration. The MAS receives incoming call information through a serial link. Use the Serial General tab to configure the PBX integration.
- Inband Select this to specify inband integration. The MAS receives incoming call information in the form of DTMF digits. Use the Inband tab to configure the PBX integration.
- Remote Select this to specify remote PBX integration. The MAS receives incoming call information through another serial integration server. Use the Remote tab to configure the PBX integration.
- QSIG Select this to specify Q-Signaling (QSIG) integration. The MAS receives incoming call information by means of QSIG.
- Set Emulation Select this to specify set emulation integration.
- CLAN Select this to specify CLAN integration.
- In the Max time to Wait for Serial and Remote Integration Data (sec) spin box, enter or select the maximum amount of time, in seconds, that an incoming call waits to receive integration information before going off hook. This field is available with remote and serial integrations only. The default is 18.
- If you are finished, click OK. If you need to do more specific configuration for your PBX type, click the appropriate tab.