- Show Advanced Call Packet Type Select to configure the following call packet types:
- An Auto Logon call packet type is used by Alcatel PBXs to identify the calling party in a direct internal call. In a regular direct internal call, the calling party is not identified. With an Auto Logon call, if the extension of the calling party is identified as a subscriber, the caller is prompted to enter a password.
- A Check Mailbox call packet type is used by Matra PBXs when an extension is forwarded to a voice mail port on a ring-no-answer condition, a busy condition, or on always. It contains the call packet type (Check Mailbox) followed by the extension number of the telephone that is forwarded.
- A Confirm Mailbox call packet type is sent by Modular Messaging software when it receives a Check Mailbox call information packet. It is required for the forwarding operation to continue.
- A Transfer Initiate call packet type is sent by Matra PBXs when an attempt is made to transfer a call to an extension that has been forwarded to a voice mail port.
- Call Packet Type Select the call packet type you want to configure. The call packet type represents the type of call that is received. You can select Divert, No Answer Extension, Busy Extension, Direct Call, or Immediate Transfer.
Certain switches, such as Matra and Alcatel, may also require you to configure the following call packet types: Auto Logon, Check Mailbox, Confirm Mailbox, and Transfer Initiate. To configure these call packet types, select the Show Advanced Call Packet Type check box.
Once you have selected the call packet type, and entered information about the call packet type in the remaining fields, you can select another call packet type to configure.
To enable your PBX to do this, you must configure the DTMF digit strings for each code. As an example, in a No Answer Extension call, an external no-answer call may be A1, and an internal no-answer call may be B1.
Codes can have up to five characters including the digits 0–9, *, #, A, B, C, or D. Note that if you are configuring Check Mailbox, only one code is available since the PBX uses just one code for a Check Mailbox call information packet.
The required DTMF codes are already defined in your PBX. See your PBX documentation for information.
- Packet Length Enter the total length of the selected call information packet. This field is available only if the Fixed Length Packets check box is selected in the Inband tab. The range is 0 through 255.
- Codes for Call Type, Code 1 through Code 4 A PBX can send up to four different codes for each call packet type. For example, for a No Answer Extension call, the PBX may send three different codes: one for an internal call, one for an external call, and one for an external trunk call.
- Field Type Settings Use the fields in this area to determine the format of call information packets in the selected call packet type. If your call information packets are of fixed length, you can define starting position and field length for each field in the selected call information packet. This may be different for each call information type. For example, in a No Answer Extension call, the starting position of the called party ID field may be 9 (the 9th DTMF digit in the call information packet), whereas in a Divert call it may be 7 (the 7th DTMF digit in the call information packet.)
If your call information packets are of variable length, you can define the sequence of each field in the selected call packet type.
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Note:
You cannot configure field type settings for Confirm Mailbox and Check Mailbox call packet types.
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- Starting Position Enter the starting position for the corresponding field in a fixed length call information packet. For example, if the first DTMF digit of the called ID is the 4th digit in a call information packet, enter 4 opposite Called Id.
- This field is available only if the Fixed Length Packets check box is selected in the Inband tab. The range is 1 through 99.
- Fixed Field Length Enter the fixed field length for the corresponding field in a fixed length call information packet. This field is enabled only if the Fixed Length Packets check box is selected in the Inband tab. The range is 1 through 20.
- Sequence Number Enter the sequence number of the corresponding field type. For example, if the fields are in the following order: call packet type, called ID, calling ID, and trunk ID, enter 2 opposite Called Id (second position), 3 opposite Calling Id (third position), and 4 opposite Trunk Id (fourth position).
