Configuring remote properties

To configure remote PBX integration for an MAS, use the Remote tab. With remote integration, the MAS receives incoming call information through another MAS that has a serial integration connection. You can specify a primary and secondary remote server for the MAS to use.

A secondary remote server would typically be used, for example, in the case of SMDI from a Centrex, where the integration data is sent to both the primary and secondary remote server, and the secondary server is accessed if the primary server is unavailable.

To display the PBX Integration dialog box, Remote tab:

In the Voice Mail System Configuration window, click Message Application Servers.

Click the MAS you want to configure.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Double-click PBX Integration for that MAS.

The system displays the PBX Integration dialog box, with the General tab active.

Click the Remote tab.

To configure PBX integration remote properties, configure the following fields:

Primary Remote Server Name Enter the name of the primary server from which the MAS can get integration data for an incoming call. The default is the first server in the voice mail domain server list.

Secondary Remote Server Name Enter the name of the secondary server from which the MAS can get integration data for an incoming call. The default is the first server in the voice mail domain server list.

After making these settings, you must stop and restart the MAS service for the settings to take effect.

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