Setting up the audio device

You can record customized prompts using local multimedia or a telephone. For ease of recording and editing, we recommend that you use the multimedia option. However, in some situations, you may find that you can achieve higher quality recordings using the telephone, especially if you are in an environment where a microphone would pick up background noise.

The current audio device is indicated on the Voice Player by the following icons:

Telephone icon

Multimedia icon

To set up telephone recording in Visual Voice Editor:

Click Sound > Preferences

The system displays the Media Setup dialog box.

In the When composing voice messages field, click Telephone.

Click Configure.

The system displays the Telephone Properties screen.

In the Extension number field, enter your extension or telephone number.

In the Message application server name field, enter the name of the MAS.

Click OK.

The system displays the telephone icon in the Voice Player.

For the configuration changes to take effect, close and restart Visual Voice Editor.

To set up multimedia recording in Visual Voice Editor:

Click Sound > Preferences.

The system displays the Media Setup dialog box.

In the When composing voice messages field, click Multimedia.

Click OK.

The system displays the multimedia icon in the Voice Player.

Note: To quickly change the audio device for recording customized prompts, in the Voice Player right-click the telephone or multimedia icon, and then click 1 Multimedia or 2 Telephone.