Deploying caller applications across a voice mail domain

Before callers can use a caller application, it must be present on every MAS in the voice mail domain. Deployment distributes the caller application to all the MASs in a voice mail domain.

If one or more MASs in the domain are not running during deployment, the caller application is transferred to the MASs that are running. In this case, according to the Caller Application Deployment Wizard, the deployment will fail. Although deployment fails, a subsequent attempt to deploy the same caller application skips the transfers already completed and transfers the caller application only to the remaining MASs.

Once a caller application has been deployed, a repeat deployment may appear to be successful, but no data is transferred since the MASs already have this version of the caller application.

Note: This release of Avaya Modular Messaging does not support deployment of caller applications using Terminal Services. You can deploy caller applications by running the Caller Applications Editor on an MAS and deploying your applications from there. Alternately, you can deploy applications by running the Caller Applications Editor remotely and deploy them using a dial-up network or virtual private network to connect to the Windows domain containing the voice mail domain on which you want to deploy the application.

When a new MAS is installed into a voice mail domain where caller applications are already deployed, or it moves from one domain to another, the system automatically transfers the caller applications deployed in the voice mail domain to the new MAS.

To deploy caller applications to a voice mail domain:

In the Tree pane of the Caller Applications Editor, click the caller application you want to deploy.

Click Action > All Tasks > Deploy caller application.

The system displays the Caller Application Welcome Wizard.

Click Next.

The system displays the Deployment Details window.

If necessary, use the drop-down list to select the voice mail domain where the caller application is to be deployed.

Click Next.

While the caller application is being deployed, the system displays the Deployment in Progress window (though on fast systems, you may never really see it). This window displays the progress of the deployment as it transfers the application to each MAS in turn.

When the deployment process is done, the system displays the Completed the Caller Application Deployment Wizard window.

Click Finish.