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Home > MAS Administration > Creating associations

Creating associations

To create associations, you must use the Caller Applications Editor.

To create an association:

  1. In the Tree pane, expand the Deployed applications node and appropriate voice mail domain node, until you can see the Associations “node.”
  2. Click Associations.
  3. The system displays a list of existing associations for the voice mail domain in the right pane.

  4. Click Action > New > Association.
  5. The system displays the Add Association dialog box.

    Tip: In Voice Mail System Configuration - Automated Attendant Main Menu Editor tab, you can configure a menu option to transfer callers to a specified mailbox. You can use this setting to transfer callers to a caller application, by entering the association ID number in the Mailbox Number field.
  6. Complete the following fields, as appropriate:
    • Association name  Enter a name for the association.
    • Caller application  Select the name of the caller application that will be launched when the conditions of the association are met.
    • Association ID  Enter the sequence of digits that callers are prompted to enter (as a mailbox number) in the automated attendant or caller application. This is the number used to launch the caller application. If you do not configure this ID number, you must specify a Called number.
      Note: An ID number cannot be longer than the mailbox length specified in the voice mail domain. However, if the ID number has fewer digits than a mailbox number, the caller must enter [#] at the end of the association number to replace the missing digits or wait for a time-out period. For more information, see Using ID numbers for associations.
    • Called number  Enter the direct dial number or extension number that callers must enter to launch the application. If you do not configure a Called number, you must configure an Association ID number.
    • You must also configure the Called number on the switch. Do this in the same way as you would configure an extension number for a user. Set up this Called number to forward all calls to the pilot number. The Called number will then be the number that callers dial to access Avaya Modular Messaging and the caller application.

    • Mailbox number  (Optional) Enter the number of the mailbox that:
      • Will supply announcements for the caller application if the Announcement field in the caller application is set to <default>.
      • Is to be used as the target location for messages sent using nodes of action type Send message where the mailbox number is specified as Provided at runtime.
  7. Click OK.

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