Configuring the caller application properties

Right-click the caller application node and select Properties from the pop-up menu.

In the [Caller Application] Properties dialog box, click the General tab.

On the General tab, complete the following fields:

Name Displays the current name of the caller application. You can change the name of the caller application if you want.

The Caller Application Editor displays this name in the list of deployed applications when the application is deployed.

Description (Optional, but recommended) Displays the description, if any, you entered when creating the node. If you want, you can modify this short description of the caller application.

This description provides the text that the system displays with the application properties and can be very useful, especially when designing large applications.

Action type Select from this menu the type of action you want to assign to the caller application node. Menu is the default action type. The choice you make here determines options that appear to the right of this menu. For more information, see Assigning actions.

[Action] options These options are determined by the choice you make in the Action type menu. For more information, see Assigning actions.

Cancel destination node Select a node for the call to transfer to if a caller presses the cancellation key (usually the * key) at this node. The default destination is the parent node.

Click the Prompts tab.

On the Prompts tab:

If you do not want to use a prompt with this node, then verify that the Play entry prompt check box is cleared and skip ahead to the next step.

If you want to use a prompt with this node, then select the Play entry prompt check box and complete the remaining fields (which become active when you select this option).

For more information about these and the remaining prompt options, see Administering prompts.

Click the Application tab.

Note: The settings you make in this tab apply to the entire caller application.

On the Application tab, complete the following fields:

Operator options These options allow you to determine where the call will be redirected if the caller presses the Operator key (0).

Default operator Select this to route the call to the default operator as defined for the voice mail domain.

To use this option, you must ensure that you have configured a default receptionist mailbox number for the voice mail domain. For more information, see Configuring TUI receptionist properties.

Custom operator Select this to route the call to a custom operator defined for the caller application. Enter the extension number for the custom operator.

This option might be used, for instance, in the case of an executive who does not want calls re-routed to the system operator, but rather to a personal executive assistant.

Default cancel Select a node for the call to transfer to if a caller presses the cancellation key (usually the * key) at this node. The default destination is the parent node.

Default cancel key Select the key the caller must press to cancel any operation within the caller application.

Typically, the star (*) key is used for this purpose, but you can, if you wish, change it to something else.

Languages in caller application (Display only) This display lists all the languages used in the caller application.

Design for VMD (Optional) Select this if you want to specify the voice mail domain where the caller application will be deployed. When selected, voice mail domain-specific values, such as the mailbox length, will be applied to the caller application. This information is not a prerequisite for building a caller application but is useful if you are editing caller applications offline and cannot easily access voice mail domain information.

Click OK or Apply.

Configuring the caller application properties

To configure caller application properties: