Changing the access key assigned to an application node

You can change the access key assigned to an application (action) node. The access key is the touchtone key that callers must press to access the application node.

Click the application node for which you want to change the access key.

Click Action > Change access key.

The system displays the Change Key dialog box.

Select one of the following:

Change access to this key to use Changes the selected access key for a different access key. You can only select a key that has not already been used at this level.

Swap access key with key Swaps the selected access key with a another node’s access key. You can only select a key that has already been used at this level.

Click OK.

Changing the access key assigned to an application node

To change an access key in Caller Application Editor: