Importing prompts

The Caller Applications Editor makes it easy to import prompt recordings. This is useful when you have recorded your own prompts using a digital audio recording software package or you have had the prompts recorded professionally.

Recordings that you want to import must be in the form of 8 kHz, 8 bit, mono, G.711 PCM �-law (mu-law) encoded *.wav files. Therefore, if you are having your prompts recorded professionally, make sure that whoever is doing them for you can save them to these specifications.

To import a prompt into a caller application:

On the Prompt tab of any Properties dialog box, select the Play entry prompt check box.

This activates all the other options on the Prompt tab.

Click Application prompt.

Open a second (Windows Explorer) window and verify that your recording files are located in a directory accessible from the machine where you are developing your caller application, by displaying them in that window.

Click a prompt entry in the Application prompts list for which you want to import the recording.

Drag and drop the desired *.wav file into the recording device area of the Prompt tab.

Click OK.