Verify that the Caller Applications software is installed on every MAS in the voice mail domain.
Note:
Before installing the Caller Applications software on an MAS, you must first make sure that all Modular Messaging services have been stopped on that MAS. After installing the software, verify that the services are restarted. For the procedure to install the Caller Applications software, see Installing the Caller Applications Editor on a PC. For the procedure to stop and restart Modular Messaging services, see Stopping and (re)starting Modular Messaging (MM) services.
Use the Voice Mail System Configuration tool to verify that caller applications are enabled for the voice mail domain. For information on enabling caller applications for the voice mail domain, see Configuring TUI general properties.