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MW (Message Waiting Indicator) alarms

The following alarms are generated by the Message Waiting Indicator (MWI) application and indicate a problem with the MWI server process on the affected MAS:

 

MW PERF 15

Level:

Minor

System descriptor:

Performance counter (virtual byte) for mwi server process greater than 1.6GB

Description:

This alarm indicates that the performance counter (virtual byte) for the MWI server process is greater than 1.6 GB. This means that the MWI server process has exceeded the recommended virtual memory usage.
This problem is typically caused by memory leaks in the system. When this happens, the system can become unstable, and one or more processes or services can begin to fail.

Repair Procedure:

To recover from this alarm, you must stop and restart the MWI (MM Message Waiting Indicator Server) service. For the procedure to stop and restart this service, see Stopping and (re)starting Modular Messaging (MM) services.

MW PERF 16

Level:

Major

System descriptor:

Performance counter (virtual byte) for mwi server process greater than 1.8GB

Description:

This alarm indicates that the performance counter (virtual byte) for the MWI server process is greater than 1.8 GB. This means that the MWI server process has exceeded the recommended virtual memory usage.
This problem is typically caused by memory leaks in the system. When this happens, the system can become unstable, and one or more processes or services can begin to fail.

Repair Procedure:

To recover from this alarm, you must stop and restart the MWI (MM Message Waiting Indicator Server) service. For the procedure to stop and restart this service, see Stopping and (re)starting Modular Messaging (MM) services.

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