Avaya

Modular Messaging Help

 Getting Started 
 Administration 
 Maintenance 
 Reference 
Home > MAS Administration > The caller application creation process

The caller application creation process

The following is a brief overview of the basic process you should use to create and deploy caller applications. For a more thorough presentation and discussion of this process, see Creating caller applications (process overview).

The recommended process of creating caller applications for use on your system is a six-step process:

  1. Plan carefully!
  2. Set up your targets.
  3. Build the caller application(s).
  4. Record and assign prompts.
  5. Deploy the application.
  6. Analyze the application.

This basic process is illustrated in the first caller application example that follows. For the remaining examples, only the process of building the caller application (Step 3) and other significant considerations will be presented.

Top of page