Stopping a Modular Messaging (MM) service

This section provides the procedures for stopping Avaya Modular Messaging (MM) services. These services must be stopped and restarted whenever you install or re-install software on the MAS and when performing various troubleshooting and repair actions (as instructed by the repair procedure).

The MM services you may need to stop include the following:

MM Alarming Server

MM Call Me Server

MM Event Monitor Server

MM Mailbox Monitor

MM Message Waiting Indicator Server

MM Messaging Application Server

MM Performance Monitor Server

MM Process Monitor Server

MM Tracing Server


Notes: We recommend that you perform these operations during a scheduled down time of the system and voice mail domain, if at all possible. You must repeat these steps for each MM service you want to stop. You must stop all MM services before installing or re-installing software on the MAS.

To stop operation of an MM service, do the following:

Start the services Monitor application in one of the following ways:

Double-click the Monitor.msc icon on your desktop.

Click Start > Programs > Administrative Tools > Services.

From the list in the Services dialog box, right-click the name of the service you want to stop.

On the pop-up menu, click Stop.

After a short interval, the MM service stops.

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