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Made Easy Tool for DEFINITY Media Server Configurations
Issue 5, October 2002



Test Telephones and Other Equipment

Remote Test

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  1. Call outside personnel who will be accessing the system remotely to perform administration, maintenance, and testing.

  2. Ask remote personnel to call system and login and display System Parameters Maintenance screen. The login must be successful.


Note: Product Identification on the System Parameters screen must match the Product Identification administered by the local technician.

  1. Have the remote personnel type test inads-link and press Enter, terminate the login, and disconnect.

  2. Have the remote personnel check the appropriate trouble ticket. The trouble ticket should show "INADS,n,MINOR" in the description field to indicate a minor off-board alarm was reported to the remote personnel. There may be more text in the description field if other resolved alarms were reported.

  3. Have the remote personnel make second call and log into the system and check the error log to verify no problems. See Maintenance for Avaya MultiVantage DEFINITY Server documentation for your system for error log and error code information.

  4. Have the remote access personnel terminate logoff and disconnect.

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