9600 Series IP Telephones Aliased as 4600 Series IP Telephones

When native support does not apply, 9600 Series IP Telephones are aliased as 4600 Series IP Telephones and run under a CM Release earlier than 4.0. In this case, use the settings file to configure the Messages button by setting the system parameter MSGNUM to any dialable string. MSGNUM examples are:

• a standard telephone number the telephone should dial to access your voice mail system, such as AUDIX or Octel.
• a Feature Access Code (FAC) that allows users to transfer an active call directly to voice mail. FACs are supported only for QSIG-integrated voice mail systems like AUDIX or Octel. QSIG is an enhanced signaling system that allows the voice mail system and Avaya Communication Manager Automated Call Processing (ACP) to exchange information.

When the user presses the Messages button on the telephone, that number or FAC is automatically dialed, giving the user one-touch access to voice mail.

The settings file specifies the telephone number to be dialed automatically when the user presses this button. The command is:

SET MSGNUM 1234
 

where 1234 is the Voice Mail extension (CM hunt group or VDN). For more information,
see Table 9.

NOTE: MSGNUM is only used when the telephone is aliased using non-native support. Messaging must be configured for native support.

A separate Voice Mail extension can be administered for each station.