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9610 Retrieval Procedures

When the telephone initiates an automatic retrieval, the telephone first attempts to retrieve a file with filename ext_9610data.txt, where ext is the system value of NVPHONEXT. While in progress, the Top Line displays Retrieval 1. If the file is retrieved successfully, the Top Line displays File obtained while the telephone validates the data, and stores valid data in memory. All previous corresponding data is replaced, unless the restore fails, as described below. When data storage is completed successfully, the Top Line displays Restore OK for 30 seconds, or until the user selects another Application Line or application, whichever comes first.

If this first retrieval attempt fails for any reason, or if the successfully retrieved file had no valid data, the 9610 then attempts to retrieve a file with the filename 9610data.txt. While this retrieval is in progress, the Top Line displays Retrieval 2. If the file is retrieved successfully the remaining steps are identical to those for the ext_9610data.txt file.

If:

- this second retrieval attempt fails for any reason, or

- the file is successfully retrieved but has no valid data, or

- either successfully-retrieved file was not successfully stored, then

the Top Line displays Restore failed for 30 seconds, or until the user selects another Application Line or application, whichever comes first. Once the data storage starts and until the Restore OK or Restore failed message displays, the user cannot perform any action to display another screen, for example, the Avaya Menu button is temporarily locked out and any press of it is ignored. Once the appropriate result message is displayed, the corresponding 9610 user interface is presented.


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