Problems can occur if you install any of the supporting application on your desktop computer when you log in to one-X Portal. To avoid this issue, you need to disable Download signed ActiveX controls in Internet Explorer.
Updates by Microsoft to Internet Explorer may result in changes to the following instructions. If these steps or options do not match what you see in your Web browser, see the online help provided by Microsoft.
- In your Citrix client, connect to the one-X Portal Internet Explorer session.
- In Internet Explorer, select .
- On the Security tab, click Local intranet, then click the Custom Level button.
- In the ActiveX controls and plug-ins section, click Disable under the Download signed ActiveX controls option.
- Click OK.
- In the Local intranet dialog box, click OK.
- In the Internet Options dialog box, click OK.
