Avaya Interaction Center 6.0.2
Customer Browser Support Matrix
May 2003

This matrix updates and replaces the list of supported customer browsers in the table included in the IC Installation Prerequisites Guide.

Some or all of the functionality of the Web Management Website may not be available with all browsers. The following table contains details about which functionality is supported by the different browsers.

Note: The following restrictions on customer browser support apply to the use of HTTPS for applet downloading and to the use of HTTP or HTTPS tunneling:

Website Feature Windows Mac
Chat
  • Internet Explorer 6
  • Internet Explorer 5
  • Netscape 6
  • Netscape 4 (versions equal to or higher than 4.08)
  • AOL 7
  • Internet Explorer 5
  • Netscape 6 (OS X only)
  • Netscape 4 (versions equal to or higher than 4.08
  • AOL 6
Page Push (includes Chat)
  • Internet Explorer 6
  • Internet Explorer 5
  • Netscape 6
  • Netscape 4 (versions equal to or higher than 4.08)
  • AOL 7
  • Netscape 6 (OS X only)
  • Netscape 4 (versions equal to or higher than 4.08

Collaboration (includes Chat and Page Push)
    Customer page send
    Page synchronization
    Form share

  • Internet Explorer 6
  • Internet Explorer 5
  • Netscape 6 (versions equal to or higher than 6.2.1)
  • Netscape 4 (versions equal to or higher than 4.08)
  • AOL 7
  • Netscape 6 (OS X only for versions equal to or higher than 6.2.1)
  • Netscape 4 (versions equal to or higher than 4.08)
Voice Chat (includes Chat, Page Push, and Collaboration)
  • Internet Explorer 6
  • Internet Explorer 5
  • Netscape 4 (versions equal to or greater than 4.08)
Not available