SSO Authentication Login

You should obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) website authentication login before going to the site for installation. You must complete the authentication process before you can be assigned an SSO authentication login.

As a first-time user:

• Business Partners should point their browsers to the Business Partner portal option sales_market, services-voice, training tools and procedures to select RFA (or go directly to: http:// rfa.avaya.com).
• Associates should point their browsers to the Avaya Associate portal (or go directly to: http:// rfa.avaya.com).
• Contractors should point their browsers to Avaya.com (or go directly to: http:// rfa.avaya.com).

From that point, log into SSO and complete the process to obtain your personal login.