Complete the RFA Processes and Download
MultiVantage Update Software to Your Laptop�

Every S8300 media server and local survivable processor requires a current and correct version of a license file in order to provide the expected call-processing service.

The license file specifies the features and services that are available on the S8300 media server, such as the number of ports purchased. The license file contains a software version number, hardware serial number, expiration date, and feature mask. The license file is reinstalled to add or remove call-processing features. New license files may be required when upgrade software is installed.

Note: For an upgrade, you do not normally need to install a new authentication file (with a .pwd extension). However, if one is required, you follow the same steps as with a license file.

License File and MultiVantage Versions of a Local Survivable Processor

The license file of the S8300 as a local survivable processor must have a feature set that is equal to or greater than that of the S8700 media server that acts as primary controller. This is necessary so that if control passes to the LSP, it can allow the same level of call processing as that of the S8700.

Additionally, the S8300 as a local survivable processor must have a version of MultiVantage Software that is identical to that of the S8700.

Both the license and MultiVantage Software needs of the S8300 as local survivable processor should be identified in your planning documentation.

Complete and Download the License File to Your Laptop

Begin _____________________

1. Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and authentication files (for example, C:\licenses).
2. Access the Internet from your laptop.
3. Go to rfa.avaya.com.
4. Use the System ID or the SAP ID of the customer to locate the license and authentication files for the customer.
5. Check that the license and authentication files are complete. You might need to add the serial number of the customer's G700.
6. If the files are not complete, complete them.
7. Use the download or email capabilities of the rfa web site to download the license and authentication files to your laptop.

Download the Latest MultiVantage Update Software

Begin _____________________

To install the latest update software for the MultiVantage Software that resides on the S8300, you first download the software file to your laptop. Use the following steps:

1. On your laptop, create a directory to store the file (for example, c:\S8300download).
2. Connect to the LAN using a browser on your laptop or the customer's PC and access http://www.avaya.com/support on the Internet to copy the required MultiVantage Software file to the laptop.
3. At the Avaya support site, select the following sequence of menu options:
   
4. Scroll down to the Software Downloads section on the web page, and double-click Avaya MultiVantage Software Patches.

The list of patches appears.

5. Locate the file name that matches the load listed in your planning documentation. The file name ends with .tar.gz (for example only, 01.0.0.065.4-0006.tar.gz).
6. Double-click the file name.

A File Download window appears.

7. Click on Save this file to disk.
8. Save the file to an appropriate directory on your laptop.