Prepare for the Upgrade (S8300 as Primary Controller Only)�
Clear Alarms
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- On the S8300 main menu under Alarms and Notification, click View Current Alarms.
- Select the alarms to be cleared and click Clear.
- Resolve any major alarms through the MultiVantage Software.
Back up the System
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- Make sure you have the IP address of the customer's FTP backup server.
- On the S8300 main menu, select Backup Now.
The system displays the Backup Now screen.
- Select the type of data you want to back up by selecting the appropriate data set.
- Select a backup method, normally FTP, to indicate the destination to which the system sends the backup data.
- Complete the following fields:
User name. You must enter a valid user name to enable the media server to log in to the FTP server. If you want to use the anonymous account, type "anonymous" in this field. If you do not want to use the anonymous account, type the actual user name in this field.
Password. You must enter a password that is valid for the user name you entered. If you are using anonymous as the user name, you must use your email address as the password. However, the FTP site may have a different convention.
Host name. Enter the DNS name or IP address of the FTP server to which the backup data is sent. To enter an IP address, use the dotted decimal notation (for example, 192.11.13.6).
Directory. Enter the directory on the corporate repository to which you want to copy the backup file. When you enter a forward slash (/) in the directory field, the system copies the backup file to the default directory. The default directory for backup data on the FTP server is /var/home/ftp. If you do not want to use the default directory, you must enter the path name for the directory.
- Click Start Backup.
The system displays the results of your backup procedure on the Backup Now results screen.
Check Link Status
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- At the SAT prompt, enter display communication-interface links and press Enter.
- Note all administered links.
- Type status link number and press Enter for each administered link.
- Check the following fields for the values listed:
- Link Status = connected
- Service State = in service
- Type list signaling group and press Enter.
- Note the signaling groups listed by number.
- For each of the signaling groups listed, type status signaling group <number> and press Enter.
- If any of the links are not up, make note of any that are down.
Record All Busyouts
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- At the SAT prompt, type display errors and press Enter. Look for type 18 errors and record any trunks that are busied out, so you can return them to their busy-out state after the upgrade.
Disable TTI
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Note: Do this step only if Terminal Translation Initialization (TTI) is enabled.
CAUTION: If you do not disable the TTI, the translations can be corrupted.
- At the SAT prompt, type change system-parameters features and press Enter.
- Scroll to the second page.
- Set the Terminal Translation Initialization (TTI) Enabled? field to n and press Enter to de-activate the TTI feature. If the field is already n, cancel the command.
Check TTI Status
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- At the SAT prompt, type status tti and press Enter.
- Check the Percent Complete field.
- If the value is 100, then go on to the next section.
- If the value is less than 100, repeat Steps 1 and 2, until the Percent Complete field reads 100.
Disable Scheduled Maintenance
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To prevent scheduled daily maintenance from interfering with the upgrade:
- At the SAT prompt, type change system-parameters maintenance and press Enter.
- If scheduled maintenance is in progress, set the Stop Time field to 1 minute after the current time.
or
If scheduled maintenance is not in progress, set the Start Time field to a time after the upgrade will be completed.
For example, if you start the upgrade at 8:00 P.M. and the upgrade takes 90 minutes, set the Start Time field to 21:30.
CAUTION: If you do not disable Alarm Origination, the system can generate alarms, resulting in unnecessary trouble tickets.
- Type neither in the Alarm Origination to OSS Numbers field and press Enter.
Check for Translation Corruption
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- At the SAT prompt, type newterm and press Enter.
If you do not get a login prompt, but instead see the following message
Warning: Translation corruption detected
then follow the normal escalation procedure for translation corruption before continuing the upgrade.