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If you can get the MultiVantage application to run either from a telnet session (SAT window) or AvayaTM Site Administration, you can use the following SAT commands to obtain more information.
Obtain Information from MultiVantage Alarms
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Issuing the display alarms command at the administration terminal shows where maintenance thinks the problem lies. The alarms are a good indication of why the system went down. They should be used along with the following two methods.
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