Hardware Error Log Entries and Test to Clear Values

Hardware Error Log Entries and Test to Clear Values

Table 80. DS1 Tie Trunk Maintenance Error Log Entries �
Error Type	Aux Data	Associated Test	Alarm Level	On/Off Board	Test to Clear Value
0*	0	Any	Any	Any	test trunk grp/mbr
1(a)	57476 57477 57485 57487
15(b)	Any	Port Audit and Update Test (#36)
18(c)	0	busyout trunk grp/mbr	WARNING	OFF	release trunk grp/mbr*
19(d)	0	None
130(e)		None	WARNING	ON	test trunk grp/mbr
257(f)	57473 57474
513(g)	57392	DS1 Tie Trunk Seizure Test (#136)	MIN/MAJ
769(h)	57393	DS1 Tie Trunk Seizure Test (#136)	MIN/MAJ
1025		DS1 Tie Trunk Seizure (Test #136)	MIN/ WRN***	OFF	test trunk grp/mbr r 2
1793(i)					test board GGGVSpp long
2305(j)	50944	DS1 Tie Trunk Seizure Test (#136)	MIN/MAJ	OFF
2562(k)	16665
2817(l)	52992
3840(m)	Any	Port Audit and Update (Test #36)
*Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures.
***This alarm will only be raised when the System-Parameter Country form has the Base Tone Generator field set to 4 (Italy). This alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of service, then the alarm will be upgraded to a MAJOR alarm.
**Major or Minor alarms on this MO may be downgraded to Warning alarms based on the values used in the set options** command.

Notes:

(a) Error Type 1--The DS1 Interface Media Module detects a hardware error on the DS1 tie trunk. This error can be caused by incompatible translations. Make sure the parameters administered on the DS1 Media Module form match those administered on the far-end switch. See Administrator's Guide for Avaya MultiVantage Software, 555-233-506, for details.

The Aux Data field indicates the following hardware error types:


57476	On-hook before wink
57477	On-hook before ready to receive digits
57485	Wink too short for valid signal
57487	The timer expired while waiting for an off-hook signal from the far end as a response at end of digits dialing. Check the far-end switch for related problems.

If all administration errors between the switch and the far-end match, and these errors continue to recur, follow normal escalation procedures.

(b) Error Type 15--This is a software audit error that does not indicate any hardware malfunction. Run Short Test Sequence and investigate associated errors (if any).
(c) Error Type 18--The DS1 tie trunk has been busied out by a busyout trunk grp/mbr command. No calls can be made on this trunk except for the Facility Access Test Call. Facility Access Test Calls are described in Chapter 6 and in Administrator's Guide for Avaya MultiVantage Software, 555-233-506.
(d) Error Type 19--This error type indicates that the far-end may be out-of-service, or the Electronic Tandem Network may be busied out.
(e) Error Type 130--This error type indicates that the Media Module has been removed or has been insane for more than 11-minutes. To clear the error, reinsert or replace the Media Module.
(f) Error Type 257--The DS1 Interface Media Module detects a hardware error on the DS1 tie trunk. The trunk cannot

communicate with the far end because it is unable to interpret digits sent from the far-end switch. The Aux Data field indicates the following:

57473

The rotary dial rate is below 8 pulses per second.

57474

The rotary dial rate is above 12 pulses per second.

57473	The rotary dial rate is below 8 pulses per second.
57474	The rotary dial rate is above 12 pulses per second.

Check with the far-end switch or operating company for proper trunk connection.

(g) Error Type 513--DS1 Interface Media Module detects a hardware error on the DS1 tie trunk. The trunk is in-service/active and waiting for an "on-hook" from the far-end switch. No calls can be routed over the trunk while it is in this state. Aux Data 57392 indicates no external release on PBX disconnect. Check with the far-end switch or operating company for proper trunk connection.
(h) Error Type 769--The DS1 Interface Media Module detects a hardware error on the DS1 tie trunk. This error usually occurs after an occurrence of error type 513. The trunk has received the belated "on-hook" that it has been waiting for from the far-end switch. The trunk is restored to in-service/idle and can be used for calls. Aux Data 57393 indicates delayed external release on PBX disconnect. This error can be ignored.
(i) Error Type 1793--The DS1 Interface Media Module is out-of-service. See MG-DS1 Maintenance documentation for details.
(j) Error Type 2305--Reorder message. The trunk could not be seized. This error causes the Trunk Seizure Test (#136) to run and is only a problem if the Seizure Test fails (in which case Error Type 1025 also appears). In this case, the trunk may be put in ''Ready-for-Service'' state (shown as ''disconnected'' by the status command), which allows only incoming calls. Run the Trunk Seizure Test (#136) and follow its procedures.
(k) Error Type 2562--Retry Failure error. This error is logged only. It is not a hardware failure and hence does not start any testing or generate any alarms. This error comes from call processing and is generated when a second attempt (retry) to seize an outgoing trunk fails.
(l) Error Type 2817--Glare error. This error is logged only. It is not a hardware failure and hence does not start any testing or generate any alarms. This error is the result of a simultaneous seizure of a two-way trunk from both the near-end and the far-end. Attempt to place the call again. If the error persists, execute the DS1 Tie Trunk Seizure Test (#136) and follow its outlined procedures.
(m) Error Type 3840--Port Audit and Update Test (#36) failed due to an internal system error. Enter status trunk command and verify the status of the trunk. If the trunk is out-of-service, then enter release trunk command to put it back to in-service. Retry the test command.