Error Log Entries and Test to Clear Values

Error Log Entries and Test to Clear Values

Table 92. Common Port Media Module Maintenance Error Log Entries �
Error Type	Aux Data	Associated Test	Alarm Level	On/Off Board	Test to Clear Value
0*	0	Any	Any	Any	test board GGGVS sh r 1
1(a)	0	Media Gateway removed or SAKI Sanity Test (#53)	MINOR	ON
18(b)	0	busy-out board GGGVS	WARNING	OFF	release board GGGVS
23(c)	0	None	WARNING	OFF
125 (e)		None	MINOR	ON
257	65535	Control Channel Test (#52)	MINOR	ON	test board GGGVS sh r 20
257 (g)	Any	None
267	0	None	WARNING	ON
513 (h)	Any	None	MINOR	ON	test board GGGVS sh
769 (i)	4358	None
1281 (k)		Ringing Application Test (#51)	MINOR	ON	test board GGGVS r 2
1538 (l)	Any	None	WARNING/ MINOR	ON
3840 (n)	Any	None
3999 (o)	Any	None
*Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures.

Notes:

(a) Error type 1 indicates the Media Module has stopped functioning or has been physically removed from the system. The alarm is logged approximately 11 minutes after removal of the Media Module or failure of the SAKI Sanity Test (#53).

Check for the physical presence of the Media Module in the slot indicated by the alarm. If the Media Module is not present, insert one of the proper type. If the Media Module is present and its red LED is lit.

(b) This error indicates the Media Module has been busied out. Release the Media Module via release board GGGVS.
(c) The Media Module has been logically administered but not physically installed. The alarm should clear when the circuit pact is installed.

If the Media Module is already installed:

Run test board GGGVS long and look at any test failures or error codes generated.
If the test does not clear error 23, then execute reset board GGGVS and run the long test again.
If the reset/test does not clear error 23, replace the Media Module.
(e) The Media Module physically installed in the slot does not match the type that is administered for that slot. Do one of the following:

Remove the incorrect Media Module and replace it with one of the type that is administered for that slot.
Use change media module to re-administer the slot so that it matches the board that is installed, and follow with reset board.

(g) This error indicates transient communication problems with this Media Module. This error is not service-affecting and no action is required.
(h) This error, when reported with Aux data in the range of 4352 to 4358, indicates that the Media Module has reported an on-board hardware failure. The Media Module will continuously test the hardware and report the results approximately every 10 minutes. If the hardware problem is resolved, the "leaky bucket" strategy should clear the alarm in approximately 30 minutes. However, if the alarm does NOT clear in 30 minutes, then the Media Module should be replaced.
(i) This error can be ignored, but look for other errors on this Media Module.
(k) This error indicates that no ringing current is detected. Run Test #51, Ringing Application Test, and follow the procedures for Test #51. This error is only applicable to Analog Line Media Modules.
(l) The hyperactive Media Module is out-of-service and may exhibit one or more of the following symptoms:
The common Media Module level tests such as Test #51 are aborting with error code 2000.
The tests run on the ports of this Media Module are returning with a NO-BOARD.
A busy-out/release of the Media Module has no affect on test results.
A list configuration command shows that the Media Module and ports are properly installed.

If this error happens again within 15 minutes, then replace the Media Module. If the XXX-BD is a Digital Line Media Module, then check the alarm level. If the alarm level is a WARNING, this indicates that users are probably causing the hyperactivity by playing with their digital stations. If the Media Module is really hyperactive then this alarm will be upgrade to a MINOR alarm within 1 hour. If the alarm level is a MINOR alarm, then replace the Media Module.

(n) This error is not service-affecting and no action is required.
(o) Error type 3999 indicates that the Media Module sent a large number of control channel messages to the switch within a short period of time. If error type 1538 is also present, then the Media Module was taken out-of-service due to hyperactivity. If error type 1538 is not present, then the Media Module has not been taken out-of-service, but it has generated 50% of the messages necessary to be considered hyperactive. This may be completely normal during heavy traffic periods. However, if this error type is logged when the Media Module is being lightly used, it may indicate a problem with the Media Module or the equipment attached to it.