Accessing the Avaya S8700 Media Server
Remotely over a Modem����

NOTE: Remote access over a modem is for Avaya services support access only and not for routine administration. Because the media server uses the same line to report alarms, it cannot report new alarms while the line is in use.

You can access the media server through an analog modem. The remote connection requires a data speed of at least 33.5 kilobits per second. Refer to Connect the USB Modems for information on connecting the modem to the media server.

Setting up a dial-up connection

To use a computer modem, you must first set it up through your dial-up connection.

1. Launch the dial-up connection program, which varies depending on your operating system. You can access them generally through My Computer or Control Panel folders. Refer to your computer's help system for specific information.
2. Double-click Make New Connection to open the New Connection wizard.
3. Within the wizard, and depending on your operating system, you may be asked to
• Assign a name to the connection.
• Select dial-up to the network for the network connection type
• Select the modem you will be using for the dial-up connection.
• Type in the appropriate telephone number to access the active server. Refer to the filled-out job aid entitled Pre-Installation Network Planning Forms--S8700 Media Server for the customer-supplied telephone number(s).
  
• Under Advanced, select PPP and log on manually. You may have to type in a user name and password, depending on whether or not the media server you are dialing into has a non-null CHAP secret key. Use craft (ignore the password field)

You need to configure your computer to access the S8700 Media Servers. Refer to the job aid entitled Pre-Installation Information--S8700 Media Server �
for information on setting up your computer.

Dialing up to the media server

To dial up, click the connection name or icon, if created. Once you are connected:

1. When prompted, enter your remote access login name and password.
2. When the "Start PPP now!" message appears, click Done. When you see the Connection Complete dialog box, your computer is connected to the media server.
3. To use Avaya Site Administration, launch the software and select the switch you want to dial into. Refer to Installing Avaya Site Administration for information on installing the software and build a record for a particular media server.
4. To open a Telnet session, click Start > Run to open the Run dialog box. Type telnet IPaddress, where IPaddress is the address of the actual active media server.

Finding the active media server IP address

1. To get the IP address of the actual active media server, go to the task bar at the bottom right of your PC screen. ��
   
2. Right-click on the Network Status icon, and select Status, then the Details tab.
3. Scroll down until you see the Server IP address. This is the IP address for the media server you are connected to.l