Go to the RFA Web site��

The RFA website automates some of the installation procedures, including generating license and Avaya authentication files.

1. At your laptop/PC browser, go to the appropriate website:
• Avaya Associates:
• http://associate2.avaya.com/sales_market/services and select DEFINITY REMOTE FEATURE ACTIVATION
• http://services.avaya.com/ and select Remote Feature Activation (RFA), which is listed below Strategy & Operations/Re-Engineering
• Business Partners go to the appropriate regional Business Partner portal:
• United States: http://www.avaya.com/businesspartner/��
• Canada: https://www.avaya.ca/BusinessPartner��
• Brazil: http://www.avaya.com.br/Home.asp��
• Caribbean and Latin America: https://cala-businesspartner.avaya.com/�
• Europe, Middle East, Asia: https://emea-businesspartner.avaya.com/��
• APAC: http://www.avaya-apac.com/bp/��
• Contractors go to� http://www.avaya.com/services/rfa/��

If you are unable to access RFA using your recommended portal, try: http://rfa.avaya.com��

2. Using your SSO, log into the RFA website.
3. Click Start RFA Application.
4. Complete the information necessary to create and deliver license and Avaya authentication files.