View System Logs screen

This screen enables you to select and view system log entries for a period of time you specify. You can use this screen to view detailed information about network problems, security issues, system reboots, mail, and so forth.

To view the system logs:

1. On the main menu under Diagnostics, click View System Logs.

2. On the View System Logs screen, select one of the following log types:

• Logmanager debug trace. Provides information about MultiVantage software such as restarts, initializations, and shutdowns. It also lists server interchanges, duplication status, process errors, system alarms, and communication with IPSI boards and port networks. The log rolls over with each restart or when it reaches the file size limit.

• Operating system boot messages. Lists Linux boot messages.

• Linux scheduled task log (CRON). Shows information from the Linux scheduling daemon.

• Linux syslog. Collects all the system messages produced by the various subsystems (processes) running on Linux.

• Linux access security log. Contains information about login connections to the Linux system. Actions logged in this file include opening or closing a telnet session, and modem messages.

• Linux login/logout/reboot log. Shows information about Linux login and logout procedures, as well as system reboots.

• Linux file transfer log. Contains information about files copied to or retrieved from the system. It indicates, among other things, the time, user, and files that were copied to or retrieved from the system.

• Watchdog logs. Only the watchdog process writes to this log. It contains information about application starts, restarts, failures, shutdowns, heartbeating, and Linux reboots. It also contains information about processes that use excessive CPU cycles.

The watchdog logs do not contain much specific information about MultiVantage. If you need information about processes relating to call processing, view the logmanager debug trace log.

• Platform command history log. Lists all MultiVantage or other shell commands that modify administration or status.

3. Select one of the following event ranges:

• View for today only.

• View for yesterday only.

• View entries for this date and time. Complete the year, month, day, hour, and minute text boxes as desired to focus your search.

• Enter a 4-digit year, and 2-digit entries for the other fields as indicated.

• You cannot skip fields (such as specifying a year and day but not month).

The more information you enter, the more specific your search becomes. For example, to view all events for March 2002, enter 2002 for the year and 03 for the month. To view only the events for March 27, 2002, also enter 27 for the day, and so on.

4. Optional: To further limit your search, enter a keyword in the Match pattern field (such as a name or message type). The log will display only those entries that contain this keyword.

You must check the box to the left of this field to search for entries with this keyword.

5. Click View Log.

The system displays any relevant entries the log you selected for the time range you specified. See View System Log results for details and examples.

6. Repeat steps 1 through 5 for each log you want to view.