Occasionally your Continue
request may time out and you'll see a "can't access the server"
warning. If this happens, either:When you reboot the server, it can no longer communicate with the web administration interface. The Reboot in Progress web page remains on your screen until the reboot completes.
While the server reboots:
The Reboot in Progress screen displays an initial reboot message, then pauses until the reboot is complete and the server is ready to proceed.
Allow up to 15 minutes for the reboot to complete.
Although the Continue button is visible, do not click it yet. See step 3.
Optional. To check status during a reboot, you may try the following:
Ping the server by name or IP address using a ping program on your computer. Use the option to run the ping continuously. When ping can find the server, basic data communication through the physical connection is in place. The other services will be starting up shortly.
Open a telnet session on your computer and try to access the server by name or IP address. When telnet responds, the software has started up and the web pages will be available soon.
When the reboot should be complete, click the Continue button.
If the reboot is complete, the Install License Files screen appears.
Run some basic software verification tests before proceeding.
When basic tests are complete, return to the Install New Software wizard window and continue with the software installation.
If you click Continue and nothing happens, the reboot may not yet be complete. Wait a couple of minutes for the Install License Files screen to appear.
Occasionally your Continue
request may time out and you'll see a "can't access the server"
warning. If this happens, either:
Reload or refresh the web page to submit the Continue request again, or
Click the browser's back button to return to the Reboot in Progress screen, then click the Continue button again.
When the Install License Files screen appears, proceed.
If the reboot is unsuccessful, the following may happen:
An error message may appear and the server comes up running the previous version of software. See Problems during software installation for resolution procedures.
The server may simply cease to respond. If you get no response from the Continue button after about 20 minutes, see Problems during software installation.