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Facility Test Call

The facility test call feature allows you to use a voice terminal to make test calls to specific trunks within the system. The test call verifies that the accessed component is functioning properly. To use this feature, it must be enabled on the Class of Restriction form, and you must know the facility test call access code. The code can be retrieved by entering the SAT command display feature-access-codes. It appears on page one of the screen output.

The trunk test call accesses specific tie or CO trunks, including DS1 trunks. If the trunk is busied out by maintenance, it will be temporarily released for the test call and returned to busyout afterwards. Before making the test call, use list configuration to determine the location of the trunk ports that you want to test. DID trunks cannot be accessed.

Note: Do not use this trunk test call procedure to test ISDN-PRI or ATM-CES trunks. For more information about testing ISDN-PRI or ATM-CES trunks, see ATM-BCH, Test #258.

To place a test call

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  1. Dial the Feature Access Code (FAC) described above and listen for dial tone.
  2. If the trunk is on an S8700 PN port, dial the 7-digit port location UUCSSpp, where:

    3. UU = Cabinet number (01 - 44 for PNs)

    C = Carrier number (A = 1, B = 2, C = 3, D =4, E = 5)

    SS = Slot number (01 - 20)

    pp = Port circuit number (01 - 24)

    The channels on a DS1 trunk are addressed by using the channel number for the port number.

  3. If the trunk is on a G700 MM710 Media Module, dial the 7-digit port location MMMVXyy, where:

    4. MMM = Media Gateway number: 3 digits [0 - 9] [0 - 9] [0 - 9]

    V = Gateway port identifier carrier = 8

    On a telephone keypad, the number "8" also displays the letters "T", "U", and "V".

    X = Slot number (1 - 4, if no S8300/LSP in Slot 1)

    yy = Circuit number

    Circuit range depends upon the Media Module on which the trunk is set up. For the Avaya Analog Media Module (MM711), the range is 1-8; for the Avaya T1/E1 Media Module (MM710), the range could be 1-23, 1-24, 1-31, or 1-32, depending upon the type of translation and signaling.

    Example: If the CO trunk is on port 5, MM in slot 3, of MG 34,

    dial FAC

    get dial tone

    dial 0348305

  4. Listen for one of the following tones:


    5.
    Dial tone or silence
    The trunk is connected. Go to Step 5.
    Busy tone
    The trunk is either busy processing a call or is out of service. Check status trunk.
    Reorder tone
    The trunk requested is in a different port network from your station, and inter-PN resources are not available to access it.
    Intercept tone
    The port addressed is not a trunk, or it is a DID trunk, or the trunk is not administered.
    Confirmation tone
    The port is a tone receiver.

  5. Place a call. If the call does not go through (no ringing is heard), check to see if the circuit has been removed or if the trunk is a rotary trunk.

    6. The dial tone heard is coming from the far-end. If the far-end has been disabled, you will not hear dial tone. However, depending on far-end administration, you may still be able to dial digits. Every digit dialed after the port number is transmitted using end-to-end DTMF signaling. If the trunk being tested is a rotary trunk, it is not possible to break dial tone.

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