Hardware and software requirements

The following hardware and software support the media server web interface:

Required hardware

To use the Web administration interface, you need a computer that accesses the Avaya media server through an Ethernet interface.  Asynchronous ("dumb") terminals are not supported.

• Administrators typically use a desktop computer that accesses the server over the corporate local area network (LAN).  An Ethernet card in the computer and LAN connectivity are required.

Onsite technicians typically use a laptop that with a cross-over cable to connect directly from the laptop Ethernet card in the laptop Ethernet interface on the server.

• See Crossover Cable Chart below for pinout connections.
• See Laptop connections for details on the physical connection and network settings.

Required software

Compatible Internet browser. Java must be enabled on your browser to support all the features of the Help system. The following browsers are currently supported:

• Internet Explorer 5.x  (IE 6 is not currently supported)
• Netscape 4.7 or a later version of 4.x  (Netscape 6 is not currently supported)

Other software

The following programs are often used together with the web interface:

• Avaya Site Administration (ASA) for telephony administration must run on one of the following Microsoft Windows operating systems: Windows 95, 98, NT 4.0, Millennium Edition, and Windows 2000.
• A terminal emulation program for running the System Access Terminal (SAT) program: for system administration and maintenance. You can run SAT through a telnet connection or the ASA package.
• A File Transfer Protocol (FTP) program to upload or download data files, announcements, license files, or firmware. You can use commands through a telnet connection or use an FTP graphical user interface (GUI) application.
• The NetSwitcher program: Avaya service technicians use this program to configure different network profiles. With Netswitcher, you can easily connect to a number of different systems. See Network settings for details.
• A Telecommunications network (telnet) program to provide a command-line interface for running server platform commands and applications such as FTP and SAT.
• A secure shell (SSH) remote interface utility to use as an alternative to telnet. SSH commands and passwords are encrypted, and a digital certificate authenticates both ends of the client/server connection. The SSH suite includes a secure copy (SCP) program that you can use as an alternative to FTP. The SSH and SCP utilities provide greater security than FTP and telnet.  We recommend you use these utilities if available.
• Dial-up access. Each media server has a modem that supports dial-up access for services support through a universal serial bus (USB) connection. The modems share a single analog line to an Avaya service center, trouble-tracking software program, or an alternative services support agency.
• Dial-up users must have a system that is configured for point-to-point protocol (PPP) access via modem.
• The remote connection must support a data speed of at least 33.6 kbps.

Caution:
The only dial-up access to the media server is through the same line that the server uses for alarm notification. The media server cannot report any new alarms while this line is in use. Only use the dial-up connection for services support of the server, not for routine administration.

Crossover Cable Chart

A cross-over cable is an Ethernet cable that you use to connect a laptop directly to the services interface on the Avaya media server, which must have the following pinouts: