A new Sun Alert Notification from Sun Microsystems has been issued and is described below. Additional information about this issue may be found on the sunsolve.sun.com website, although a maintenance contract with Sun may be required to view the information.
Avaya system products include an Operating System with the product when it is delivered. Avaya Call Management System (CMS) and Avaya Interactive Response (IR) are both shipped with an operating system from Sun Microsystems. Actions to be taken on those products are described below.
| Product: | Affected Version(s): | Risk Level: | Actions: |
|---|---|---|---|
| Avaya CMS | R12, R13/R13.1, R14 | Low | Upgrade to the latest CMS R13.1, R14.1 loads or CMS R15 |
| Avaya IR | 2.0, 3.0 | Low | For IR 2.0 on Solaris 8 install patch 109007-26. For IR 2.0 and 3.0 on Solaris 10 install patch 137017-02. |
Recommended Actions:
For all vulnerable system products,
Avaya recommends that customers restrict local
and network access to the server. This restriction should be
enforced through the use of physical security, firewalls, ACLs,
VPNs, and other generally-accepted networking practices until such
time as the upgrade can be installed.
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - June 4, 2008 - Initial Statement issued.
V 2.0 - June 6, 2008 - Changed recommended actions for IR.
V 3.0 - June 12, 2009 - Changed CMS actions and ASA status to final.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.
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