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-   -   AAAD screen pop not working (http://support.avaya.com/forums/showthread.php?t=10386)

arunc 09-04-2015 02:44 AM

AAAD screen pop not working
AAAD screen pop up not working, how to test screen pop on server , where to look for the logs for screen popup.

vikramsg 09-07-2015 12:35 AM

The Screen popup are configured on the Server and the configuration details are downloaded to AAAD when the agent launches it. From here on, the AAAD should already be aware of whether to do a Screen popup or not. This is a AAAD functionality to trigger it. You can look at the AAAD logs to verify if the Screen pop up is triggered or not and if not why.

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