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-   -   Communicator doesn't show the missed calls (http://support.avaya.com/forums/showthread.php?t=14136)

freihd 11-07-2019 08:50 AM

Communicator doesn't show the missed calls
 
IP office 9.1
communicator 2.0.3.79

Communicator doesn't show the missed calls in history

Anyone have an idea how to fix/trace this issue

Thanks in advance

markgallagher 11-07-2019 11:27 AM

Communicator keeps its own local call log, it doesn't use the centralized call log held by the system. So it doesn't include calls that didn't actually alert on Communicator.

freihd 11-08-2019 02:48 AM

Thank you for your prompt reply

Unfortunately the communicator history doesn't show the missed call logs for calls that alert on Communicator


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