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ccasey3 11-17-2016 11:20 AM

Vector Commands
 
I am trying to do a command in a vector to have the callers exit out of the queue and to to a voice mail box after waiting too long in the queue. Can anyone assist me in that???:confused:

hpenni 11-18-2016 04:29 AM

Step 1: Queue-to Skill 1st
Step 2: wait-time ...
Step 3: collect 1 digits after announcement NNNN for none
Step 4: goto step 10 if digits = 1 (caller selects 1 to come out of the queue)
Step: 5: goto step 2(loops, caller in the queue)


Step 10: messaging skill (messaging huntgroup) for extension NNNN


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