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-   -   Off-PBX- Telephone (http://support.avaya.com/forums/showthread.php?t=3916)

okeef 11-19-2013 11:34 AM

Off-PBX- Telephone
Hi.., looking to release some numbers in my DID range. When I do a list usage on x1863 I get this:

Off-pbx-telephone Feature Name Ext set 1

Not able to decipher where this is? I get a wave off when I call the extension. It doesnt appear anywhere on the List off-PBX table?

Any takers??:)

jjashley 11-19-2013 03:32 PM


Try change off-pbx-telephone feature. I'm thinking it is listed there as an activation code for some of the features used by EC500. If you don't see it there we may need a ticket so that we can engage a team that look in the software records to see if it is a hung entry in the software tables.

okeef 11-19-2013 04:44 PM

Thanks Joe!,

Yes , I was able to clear these entrys in that table . If we need digits for these features moving forward I can use non D.I.D extensions. Appreciate the feedback. Rgds, Jonathan.

jjashley 11-20-2013 02:15 PM

I believe you can, I will double check with someone and let you know for sure.

jjashley 11-20-2013 02:20 PM

Ok, got a quick answer on that, yes those codes have to be DID numbers. You have to be able to call them with your cell phone in order to use those features.

okeef 12-11-2013 04:48 PM

Thanks Joe!

jjashley 12-11-2013 04:58 PM

No problem, hope that helped.

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