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-   -   Embedded voicemail Dial by Number (http://support.avaya.com/forums/showthread.php?t=13625)

moriartym 05-14-2018 06:47 AM

Embedded voicemail Dial by Number
I have a 9.0 IPO and im trying to dial by number from my Embedded voicemail systems through a PRI connection to a CS1000 extension. From the IPO I can make a regular call to the CS1K extension, and I can transfer calls to the CS1K extension from my IPO, but for the life of me I cant figure out how to "thru dial" or Dial by number from the Automated Attendant. However I can dial by number to extensions that reside on the IPO, just not able to reach extensions across the PRI to the CS1K from my embedded VM system Auto Attendant. Any help would be appreciated. Thank you kindly

byrdc 05-14-2018 01:22 PM

Not possable with embedded AA. The system would look at it as a trunk to trunk connect which is not allowed.

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