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-   -   Utility Server: Can't access with root account (http://support.avaya.com/forums/showthread.php?t=355)

ahartoch 09-15-2010 11:13 PM

Utility Server: Can't access with root account
 
Hi,

I'm trying to access the utility server within the MBT platform with the root account in order to copy a company logo. However I don't know what is the root account password. I've tried with root/root01 and it does do not work. Any ideas on how to access!

Alex

sg 09-17-2010 03:14 AM

Utility Server: Can't access with root account
 
Hi,

You can use either admin/admin01 or sroot account in utility server. For sroot account, you will have to key a response for the challenge.

Thank You,
Sree

ahartoch 09-17-2010 01:54 PM

Sree,

The admin account does not have enough privileges to access the folders where I need to copy the logo. Regarding sroot you are right there is the challenge response but I don't have the application that will provide the right passwords. Can we as distributors have access to it?

Regards,
Alex

unitysso 02-18-2011 09:29 PM

Utilty Server linux directory
 
I am trying to access the Utility Server to download a jpg file for a logo. What is the directory holding the IP Phone firmware update file and 46xxsettings file. I have root access and looked around but noever did find the proper directory. Thanks

unitysso 02-23-2011 07:20 PM

Did you ever find the directory to place the jpg fiel for the company logo. If so what is the directory. Thanks.

unitysso 03-02-2011 09:47 AM

Utility Server: Can't access with root account
 
I resolved the issue. The jpg file should reside in /var/www/html. I first logged in with Putty using the Admin login, then using su - root switched to root permissions. I created a new directory, then used chown to change permissions of that directory to Admin. I then used WINSCP logging in with Admin to copy the jpg file over to the new directory. I then went back to Putty and moved the jpg file using the mv command to /var/www/html. I reset the phone and the phone picked up the jpg file.

kuhta 03-23-2011 01:24 PM

Hi, can you please provide root password.

we need to deploy setting file for Flare device

thanks

unitysso 03-23-2011 01:35 PM

The root password is set during installation and I would not be privy to that info. Saying that it would not be wise to send password information in a community forum such as this.

agronw 11-23-2015 01:36 AM

hi,
during template (surv_remote_embedded) installation i was not asked for a root password of utility server. now i have no chance of getting root access on the utility-part. any hint?

regards,
andre

mlombardi1 11-23-2015 05:16 AM

Quote:

Originally Posted by agronw (Post 23663)
during template (surv_remote_embedded) installation i was not asked for a root password of utility server. now i have no chance of getting root access on the utility-part. any hint?

Only Avaya has root access into Utility Server. Access the web interface using the "admin" login established during System Platform installation. You can upload custom IP phone files and edit the 46xxsettings.txt file from there.


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