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-   -   Speed dial avaya ip office r6 (http://support.avaya.com/forums/showthread.php?t=6078)

mmarto 02-25-2015 12:40 PM

Speed dial avaya ip office r6
I'm having difficulty locating the speed dial database that was set up a few years ago. No one knows where it is, and it needs to be updated. The help files from the program said I could view it from the system tab as soon as a configuration file is opened, but the picture shown in help is different from what I see when I open our config file. I see no option for administer speed dial or many of the other options listed in that help file.
Any help is appreciated. Thank you

thiel2 02-25-2015 03:24 PM

You're looking for "Directory", which will be found in the left hand pane, about the 15th item down.

mmarto 02-26-2015 11:02 AM

Thank you very much

mmarto 02-27-2015 12:12 PM

This window allows me to enter a new name and directory number, but how do I assign that directory number to a phone number? Or how do I edit the phone numbers that are already assigned in the directory?

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