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-   -   Combo card analog ports (http://support.avaya.com/forums/showthread.php?t=6623)

mkilbu 06-15-2015 12:02 PM

Combo card analog ports
I have an IP Office 500 V2 version 9.0 with a Combo/ATM card. When I plug my **** set into the analog ports I only get clicks. Thoughts? Thanks in advance for the help.

havel3 06-15-2015 08:44 PM

Sounds like there are no users set up for the analog ports.

claud4 06-16-2015 12:48 AM

ports 9,10,11,12 are of FXO , you will not ring tone there . Plug analog trunk there .
Port 1 and 2 will be for Fax/phones . You will get dial tone if hardware is fine .


fwilkepcs 06-16-2015 01:53 AM

Ports 1-6 are DS ports and ports 7 and 8 are analogue endpoint ports.

mkilbu 06-16-2015 09:47 AM

Forgive me I am still new at the Avaya system. Should I not be able to plug into port 7 or 8 and get dial tone? I have created a user x115 for conference room.

zakabog 06-16-2015 10:02 AM

Yes, ports 7 and 8 are both analog ports. You're just hearing a clicking noise or is it a beep, if you press a button on the test set do you hear dial tone? Do any other ports on the combo card work (the digital ports, or the analog trunk ports)?

mkilbu 06-16-2015 10:23 AM

It is just clicking. Pressing buttons does nothing. I plugged a 9508 directly into port 1 and 2 with nothing. The lights are blinking on ports 1 and 9 once every five seconds.

havel3 06-16-2015 10:54 AM

Did you checked with System Status?
What are the errors shown?
Does it show the Combo Card?
What do you see when you click on port 7 of the Combo Card?

mkilbu 06-17-2015 07:39 AM

Only errors are music on hold source and time server.
It does show the combo card and port 7 is extension 215 and 8 is 216

fwilkepcs 06-17-2015 08:25 AM

Did you set up the correct location settings for IPO and/or the users? Can you dial from these analogue extensions? Can you call them?

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