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-   -   reject call on Equinox but the deskphone 9608 continues ringing (http://support.avaya.com/forums/showthread.php?t=14033)

nogue17 06-17-2019 11:28 AM

reject call on Equinox but the deskphone 9608 continues ringing
 
Hi all,


Fellows I have a IP Office on version 11.0.4, and we have softphone Equinox and avaya 9608 deskphone on environment of our customer.
So, when I reject a call on Equinox the avaya 9608 device continues ringing, but when I abandon a call from 9608 device, all others device recognize this command and stop ringing.
The question is, it is a normal situation ? There is a way to configure the system to recognize call abandoned from Equinox PC and others devices(Equinox on iOS and Android), for avaya 9608 device stop ringing ?


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