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-   -   SMGR 6.3.14 Synchronization with CM stuck (http://support.avaya.com/forums/showthread.php?t=10333)

nicolematthes 08-19-2015 10:45 AM

SMGR 6.3.14 Synchronization with CM stuck
Good afternoon,

I currently have two customers installing new SMGR on VMware. I have applied the 6.3.14 patch and everything looks great... except... the synchronization with CM is stuck at Off-PBX station mapping. It never errors out so the logs aren't showing any kind of error. Anybody have a like experience? How were you able to fix it?


mlombardi1 08-28-2015 08:11 AM

Make sure there's no active commands open in CM. Try to 'initialize' CM from SMGR. This instructs SMGR to pull the full translation set from CM.

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