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-   -   Error Information (http://support.avaya.com/forums/showthread.php?t=13193)

mqatatsheh 12-23-2017 11:21 PM

Error Information
 
Hello ...

what's the mean of the following Error listed on the error information .

11/9/2017 11:03:05 AM UI_CommonWarning Cannot allocate license 'VALUE_CIE_CC_TEXTMODULES'. Some of the features assigned to the license are therefore not available! - License server error 2: 'No license for <Avaya IP Office Contact Center> available!'

11/9/2017 11:03:07 AM UI_MonError Error registering on Realtime Information server: ccid=ac3be35942000100, tasktype=E-mail, monKind=10

11/9/2017 11:03:48 AM UI_MonError Error registering on Realtime Information server: ccid=a83be35944000000, tasktype=E-mail, monKind=1000

11/9/2017 11:03:48 AM UI_MonError Error registering on Realtime Information server: ccid=a83be35944000000, tasktype=Unknown medium, monKind=1000

11/9/2017 11:07:51 AM UI_MonError Error registering on Realtime Information server: ccid=a83be35944000000, tasktype=E-mail, monKind=1000

11/9/2017 11:07:51 AM UI_MonError Error registering on Realtime Information server: ccid=a83be35944000000, tasktype=Unknown medium, monKind=1000

freihd 12-24-2017 08:12 AM

Uncheck the multichannel privileges (chat & Email) for agents & Supervisors If you dont have the multichannel licenses


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