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-   -   Call Forwading - CMS (http://support.avaya.com/forums/showthread.php?t=12807)

mbruns 05-30-2017 04:47 AM

Call Forwading - CMS
 
I'm trying to program a button on a 9611G IP phone that when active will forward calls to my cell. CM only allows me to enter another extension for forwarding - not a full phone number. I made changes to COS to allow for the external forwarding but that hasn't helped any. Any suggestions ? Thanks

marzahn 05-31-2017 10:28 AM

Avaya EC500
 
Quote:

Originally Posted by mbruns (Post 31282)
I'm trying to program a button on a 9611G IP phone that when active will forward calls to my cell. CM only allows me to enter another extension for forwarding - not a full phone number. I made changes to COS to allow for the external forwarding but that hasn't helped any. Any suggestions ? Thanks

What you need is an Avaya product called EC500 (expand to cellular). Your system should have come with 5 licenses. And yes . . . you can program a button on your phone to toggle the feature on and off.:D


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