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-   -   Approving new users so they can open tickets (http://support.avaya.com/forums/showthread.php?t=5726)

tonycalkins 12-04-2014 10:44 AM

Approving new users so they can open tickets
 
I am the Company Administrator. I have had two associates complete the registration process to get approved to be able to open tickets but I never get an approval pending notice and the users are not under USER MANAGEMENT > Approval Request. Is there something broken?

vbulletn 12-04-2014 12:59 PM

Hi Tony - we were able to look into this. I will reply to you in a private email.

johns1224 05-06-2017 05:58 AM

Hey there, Tony. Were you able to find the solution to this?

tonycalkins 05-08-2017 08:55 AM

Quote:

Originally Posted by johns1224 (Post 30835)
Hey there, Tony. Were you able to find the solution to this?

Avaya had to approve the new users.

cartw7 06-03-2017 08:51 PM

Oh, okay. Thanks for the info, Tony. Better contact Avaya support.


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