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rdagur 03-30-2017 09:24 PM

ipocc from wan
hi all greetings for the day .
i am using avaya ipo 500 v2 9.1.6 and ipocc 9.1.6 my 10 agents working fine on lan .
i need to login 05 agents from my remote office ( dont have vpn ).
when i try to login show license server registration error please help.:)

furrerm 04-05-2017 02:47 PM

IU do not beleive that you will be able to register the thick client for remote agents.

But you can look in documentation, and after some Administration changes, allow for a chrome plugin, thin client option.

marquardt 04-05-2017 10:00 PM

Please see also ReleaseNotes
Note regarding using UI via Remote Desktop

• In case connected to server/client via Remote Desktop: it is recommended to start the User Interface AvayaCCMain.EXE with start parameter –noTerminalServerClient

• In the OVA there is a short cut on desktop “IPOCCUI RemoteDesktop” which contains the start parameter –noTerminalServerClient in the properties

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