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-   -   How long reporting data are stored? (http://support.avaya.com/forums/showthread.php?t=4609)

nash 05-15-2014 08:49 AM

How long reporting data are stored?
 
How long reporting data are stored?


Answer:

Default setting for reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)
See also setting: Module Configuration System Reporting settings.



Default setting for task reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also settings: Module Configuration System Task Reports.



Note: Make sure that you export the data regularly.

For more details see: Using IP Office Contact Center Configuration Tool

marquardt 05-20-2014 01:59 AM

Answer
 
Default setting for reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also setting: Module Configuration – System – Reporting settings.

----------------------

Default setting for task reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also settings: Module Configuration – System – Task Reports.



Note: Make sure that you export the data regularly.

For more details see: Using IP Office Contact Center Configuration


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