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-   -   Fax problem (http://support.avaya.com/forums/showthread.php?t=581)

rcywinski 02-15-2011 12:45 PM

Fax problem
A recent change in PRI providers has started a massive headache in faxing errors. There are 3 PRI circuits. This provider has placed AdTran monitoring equipment between the T1 and DS1 boards and I believe this is what's causing the problems. They can't seem to get it right. The fax activity reports show error codes suggesting low transmission levels an/or echo problems. A suggestion was made to route all faxes to 1 specific local CO trunk. Can someone tell me how to set that up? There are 3 machines, all having the same problem. They are all new.

mskinner 02-16-2011 06:58 AM

You would place the three fax machines in a hunt group. You would then make the incoming destination on the CO trunk group the lead number of the hunt group.

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